Privacy Policy

MicroFix Hub ("we," "us") repairs files entirely inside your own browser. This policy explains what that means for your data — starting with the thing most privacy policies can't say: for the actual content of your files, there is nothing to explain, because we never receive it.

What we never collect

Every tool runs as JavaScript inside a sandboxed Web Worker on your own device. When you drop, paste, or type content into a tool, it is read, processed, and turned into a downloadable result entirely on your machine. That content is never sent to our servers, never logged, and never stored — we have no technical way to see it, and no copy of it exists anywhere we control.

What we do collect

• Purchase information. When you buy a 24-hour access pass, our payment processor, Gumroad, shares your email address, approximate location (country), and the sale details with us so we can confirm the purchase and issue your pass. We never see or store your card number — Gumroad handles payment directly.
• Order records. We keep a record of each order (tool purchased, amount, status — completed, refunded, or disputed — and the IP address Gumroad reported for the sale) for fraud prevention, support, and accounting.
• Your access pass and theme preference. Stored in your browser's own local storage, not on our servers. We only see a pass when your browser sends it to us to check whether it's still valid — for example right before a download, or if you use "Restore a pass."
• Plugin error reports. If a tool throws an error while running in your browser, we automatically receive the tool's name and a generic error message — never any file content — so we can notice and fix broken tools.
• Feedback you choose to send. If you leave a comment on a tool, we store the name, email address, and message you enter, plus a one-way scrambled fingerprint of your IP address that we use only to limit spam. Comments are reviewed before they're shown; only your name, message, and our reply are ever displayed — never your email. To have a comment removed, contact us.

How we use it

Solely to verify purchases, issue and revoke access passes, handle refund and support requests, detect abuse of the paywall, and keep the tools working. We don't build advertising profiles ourselves, and we don't sell or rent your information to anyone. (Advertising shown on the site is provided by Google; see below.)

Who we share it with

We rely on a small number of service providers to run MicroFix Hub, each bound to their own privacy commitments:

• Gumroad — payment processing. See Gumroad's own privacy policy for how they handle your payment details.
• Neon — hosts our Postgres database (order and account records).
• Cloudflare — hosts the site and its CDN, and provides Turnstile, the captcha on the feedback form and the admin sign-in (loaded only on those pages, and only used to tell people from bots).
• Google Analytics — where enabled, gives us aggregate usage statistics (which pages are visited, approximate location, device type) using cookies in your browser. It never receives file content, order details, or anything else Gumroad shares with us, and we don't use it for advertising or to build a profile of you individually.
• Google AdSense — shows advertising on the home page, tool pages and fix guides. When an ad loads, Google and its advertising partners may use cookies or similar identifiers in your browser to show and measure ads, and to personalise them where the law and your choices allow. Google receives what any website visit reveals (your IP address, browser and the page you are on). It never receives the content of your files, which stay on your device. You can manage or turn off ad personalisation at adssettings.google.com, and read how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites. Where the law requires it, you will be asked for your consent before ad cookies are used.

Apart from the advertising above, we don't run any other advertising trackers, and we don't sell your data to data brokers.

How long we keep it

Order and audit records are kept as long as reasonably needed for accounting, tax, and fraud-prevention purposes, even after a refund. Your locally-stored pass and theme preference stay on your device until it expires or you clear your browser's storage.

Your rights

You can ask us for a copy of the order data we hold under your email address, or ask us to delete it, subject to what we're legally required to retain (for example, financial records). Contact us at support@microfixhub.solutions.

Children's privacy

MicroFix Hub is not directed at children, and we don't knowingly collect information from anyone under 13.

Changes to this policy

If we change this policy in a meaningful way, we'll update the date at the top of this page. Continued use of MicroFix Hub after a change means you accept the updated policy.

Contact

Questions about this policy or your data: support@microfixhub.solutions.